Politique d’expédition
Shipping Policy
Thank you for shopping at Yeyecrystal. We are dedicated to delivering our hand-crafted jewelry safely and securely to your doorstep. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
-Every single piece in our collection is handmade to order just for you.
-Please allow 3 business days for our artisans to craft, polish, and thoroughly hand-inspect your jewelry before it is dispatched.
2. Shipping & Delivery Estimates
-Shipping Destination: We currently provide fast and secure delivery to the United States.
-Estimated Delivery Time: 8-18 working days after dispatch.
-Please Note: Delivery times are estimates provided by our logistics partners. While we do our best to ensure on-time delivery, we cannot guarantee exact dates due to occasional customs delays or peak holiday seasons.
3. Shipping & Origin Hub
To offer you the best combination of quality and efficiency, each unique piece is carefully handmade in China. To ensure the fastest, most reliable global transit and to help reduce carbon emissions, all orders are shipped out through our professional logistics hub in Hong Kong.
4. Customs, Duties & Taxes
Good news! All product prices on our website are now fully inclusive of taxes and duties worldwide. You will not face any unexpected fees or hidden charges when your package arrives at checkout or customs.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can track your package's journey directly through our website or the carrier's portal.